I have no words to describe this. Nick Vujicic video (5:18).
More at Nick’s site.
“There is no such thing as a stupid question. However, if there were such a thing, that would most certainly have been it.”
- Unknown
Is there such a thing as a stupid question? Tim Brownson doesn’t think so, and I’m leaning towards that myself. There might be annoying questions, like if you happen to be blessed with a 5-year-old who constantly asks things like “If oranges were blue, would we still call it orange juice?” But then you stop and think about it, and you realize that it’s a darn good question, probably better than any you’ve asked in a while.
The closest thing to a stupid question I can think of is when someone in my high school Spanish class asked “What does spoon mean?” But that wasn’t a stupid question, just a stupid way of phrasing the question that was supposed to be “How do you say spoon in Spanish?”
In Tim’s book Don’t Ask Stupid Questions – There Are No Stupid Questions, he says that our life is heavily influenced by the questions we ask, especially those we ask of ourselves. So what questions are you asking?
You have an inner voice, right? Does it ask questions? It probably screams at you and maybe tells you that you can’t do anything right, or nothing’s ever going to work out. But when it’s in a calmer mood, it’s asks questions, doesn’t it? If not, it really should, unless you already know everything. Sometimes the question is a lot more important than the answer.
In this book, Tim tones down his hilarious humor a bit and reveals more of the life coach side of him. OK, he also talks about ducks, whether curiosity did indeed kill the cat, and Mexican guys who can run 100 miles without stopping, but I mean the book has a lot more than just entertainment value. It’s very insightful, and each chapter ends with a great question to ask yourself. Don’t just read it–think about the questions!
It’s available as a $14.99 hardcover or a $9.99 ebook. I read the hardcover, and I was impressed that he managed to put out something that looks that nice. I just may have to kidnap his publisher to use for myself.
However, I’m still not 100% convinced that there are no stupid questions, so I’d like to ask everyone to leave the stupidest question you can think of in the comments. Then go check out Don’t Ask Stupid Questions – There Are No Stupid Questions.

On March 31st, I wrote a post about A Complaint Free World, a movement started by Rev. Will Bowen. People complain 15-30 times a day on average, but this complaining really doesn’t do any good. And Bowen has a simple idea for fixing it.
Just put on one of his purple bracelets. If you ever complain, switch it to the other wrist. When you keep it on the same wrist for 21 days in a row, you’ve established a habit of not complaining, and life is better.
A couple days ago, Will Bowen found my blog, I guess through a Google search (I’m currently #24 for “a complaint free world”). Someone from his organization emailed and called me, saying they wanted to send me a copy of their book, as well as the bracelets I requested a while back but haven’t received yet. Not that I’m complaining! But their all-volunteer staff is really backed up, and they’ve had problems with fraudulent requests and so forth. I’ve been using a bracelet that I got from alternate productivity superdude Clay Collins.
What makes this even better is the timing. When they contacted me, I had just completed the 21 day challenge 4 days earlier. So they offered to send me a complaint free t-shirt, and reminded me that I could have my name added to the list of 21 Day Complaint Free Champions.
It took me 5 months to go for 21 consecutive days without complaining, which is within the typical range of 4-10 months. Rev. Will Bowen took three and a half months to finish, and Tim Ferriss took three months (not sure why, the guy only works 4 hours a week). I showed very gradual progress, taking a week to make it one day without complaining, and taking maybe three months to make it a week without complaining.
What I noticed early on is that I felt very vulnerable when I didn’t allow myself to complain, like I had deprived myself of an essential means of defense. When talking to people, I felt like I had to be very careful not to say what was on my mind, and just take whatever they said without reacting much. But this feeling faded pretty fast.
The day after I started, I found that someone who had done something for me made a mistake that really needed to be fixed. I didn’t know what to do. Did I have to just accept what they had done, and live with the innocent but awful mistake? I checked the website for a loophole.
Fortunately, the website said you’re allowed to inform someone of a mistake that needs to be corrected. You just can’t get all emotional about it. So with that in mind, I found that complaining, as they define it, really wasn’t the necessary part of life that we make it out to be. I considered myself to be a low-volume complainer when I started, but I was surprised to see how much I complained without noticing. And I’ve noticed that a lot of people pick some really stupid things to complain about.
I’ve come a long way, but I’m certainly not perfect about not complaining. They say that complaints don’t count if you keep them in your head, and I’ve needed to use that technicality to make it for 21 days. I still complain in my head more than I’d like to, so I’m still working on that. But I was really surprised that I managed to not complain out loud when I upgraded to WordPress 2.6 and couldn’t log in to my blog.
So far, I only know for sure of one person who I’ve gotten to wear the bracelet. He’s been inconsistent with wearing it, and ironically, he’s been complaining that the bracelet isn’t comfortable. But he’s trying, and that’s really the point. Just make an effort, and you’ll get there eventually.
Are you complaint free? If not, what’s stopping you?

Image from The Simpsons
Abraham Simpson, also known as “Grampa,” is well known to fans of The Simpsons around the world. One of the leading experts on misery, he can teach us much about how to live more miserable lives. Here are some of his most important lessons.
1. Don’t take any crap from inanimate objects.
Being inanimate is just another excuse for being lazy, and we have to show these objects who’s boss. Abraham’s crowning achievement was being featured in the newspaper for yelling at a fluffy white cloud. In his day, clouds respected their elders. Nowadays, they’re floating around like they own the place. Don’t let them.
2. Be a lousy father.
Your kids probably won’t take care of you in your golden years, so why not get revenge in advance? Your children are the future…unless you stop them.
When his son Homer was six years old, Abraham told him, “Homer, you’re dumb as a mule and twice as ugly. If a strange man offers you a ride, I say take it!”
When Homer grew up, one day he realized that his parents never told him his middle name. When he asked what it was, Abraham said, “How should I know? It was your mother’s job to name you, and love you and such. I was mainly in it for the spanking.”
3. Write letters to complain about anything that isn’t exactly how you like it.
Abraham wrote a letter to the president, saying “Dear Mr. President, there are too many states nowadays. Please eliminate three.” While he didn’t specify which ones should be cut in the letter, on another occasion he said, “I’ll be deep in the cold, cold ground before I recognize Missourah.”
He also wrote a letter to complain about the commercials on TV, saying, “Dear advertisers, I am disgusted with the way old people are depicted on television. We are not all vibrant, fun loving sex maniacs. Many of us are bitter, resentful individuals who remember the good old days when entertainment was bland and inoffensive. The following is a list of words I never want to hear on television again. Number one: bra. Number two: horny. Number three: family jewels.”
While many people would let these things slide, Abraham knows that the squeaky wheel gets the grease. If you’re not part of the solution, then you’re part of the problem.
4. Make enemies with animals.
While humans deserve most of your wrath, animals aren’t automatically exempt. Every one of them is a potential threat, and you can never let your guard down.
Abraham once underestimated a turtle, who stole his false teeth and ran off. Adding insult to injury, when he finally caught up, the turtle bit him with his own teeth.
When a gorilla threatened to move in on his girlfriend, Abraham vowed to give him the frowning of a lifetime.
He was looking for a new pet at the retirement home, after they “accidentally killed that smart mouth bird.” Sure, “accidentally.”
5. Remain stuck in the past. Preferably, a past that never actually happened.
Abraham is very much stuck in a past that he created with his imagination, as well as what he was able to piece together from sugar packets. The past is much more important than the present, because you can make it whatever you want it to be, as long as you don’t get caught.
He claims to have invented the toilet, turned cats and dogs against each other, canceled Star Trek, lived in the head of the Statue of Liberty, been spanked by Grover Cleveland on two non-consecutive occasions, nearly killed Hitler with a javelin in the 1936 Olympics, invented kissing as a new way of spreading germs in World War I, and died in World War II.
Go ahead, try to prove him wrong (well, maybe we can prove he didn’t die in World War II since he’s alive today). Anything that’s not verifiably false is true enough. Don’t pay any attention to the present, because soon enough it becomes the past, and then you can change it to your liking.
This post is a sample entry for my “How To Be Miserable” Contest, sponsored by life coach Tim Brownson. Enter for your chance to win a book or a coaching session!
Well gang, we’ve just seen 1,000 Ways To Be Happy. But in the interest of living a balanced life, we should now explore the art of being miserable.
I’m running a contest sponsored by professional life coach Tim Brownson. Tim is offering these terrific prizes:
The 1st place finisher will choose the prize they want, the 2nd place finisher will choose from the remaining two prizes, and the 3rd place finisher will get the remaining prize.
To enter the contest, you’ll write a post about how to be miserable. To see some sample ways to be miserable, and to get an idea about the spirit of the contest, watch Tim’s video Ways To Be Miserable.
There are three steps to entering:
1. Write a post about how to be miserable. The style and format is up to you. You might pick your favorite method of misery and describe it in detail, or you might write a list post, or you might record a video post…whatever works for you. Entries will be judged by Tim and me on the basis of originality, humor, and insight.
2. Link to both Tim and me in your post. Exactly how you do that is up to you, just use decent keywords in the link text.
3. Leave a comment below to tell us you’ve entered the contest. We want to be able to see all the entries in one place, so just leave a comment below saying “Hi, my post about how to be miserable is here: http://…” Of course, you’re welcome to leave a comment without having entered the contest. And don’t worry about someone else reading your post and stealing your ideas, because we’ll know who wrote what first.
I’ll write a misery post just for fun and to demonstrate a sample entry, not to actually enter the contest. On the other hand, if we don’t have at least three people enter, then heck yeah I’ll claim a prize–I want that coaching!
(BTW, in my last contest, I said that if you entered but didn’t win, your entry would roll forward to the next contest. Obviously that won’t work here since this isn’t a random drawing, so your entry from last time will roll forward to the next contest after this one.)
All entries must be received by 11:59 PM EST Monday, September 1, 2008. Good luck, and may the most miserable person win!
Because apparently the blogosphere doesn’t have enough already…
What are your top 1,000 ways to be happy? Share them in the comments.
I know someone who’s been having fairly serious problems with his back. After he went to see the doctor, he was very happy to tell everyone the good news:
“The doctor said that if I eat right, which I won’t, and exercise, which I won’t, everything will be fine!”
He seemed perfectly content knowing that he had the power to change, if not the desire. Sometimes there’s a psychological difference between having a choice and not having a choice, even if you allow the outcome to be the same.
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Want to hear the stream of consciousness ramblings of a possibly insane life coach? Then read Tim Brownson’s free ebook Don’t Laugh At The Life Coach. It’s a collection of posts he’s written on his blog, The Discomfort Zone. It’s witty and entertaining, and chock-full of examples of things not to do.
In my post Don’t Label Me!, I talked about whether or not labeling is a good thing. I said that despite their bad reputation, labels are really necessary for communication, and when used in a thoughtful way, they make it much easier to express thoughts. However, when used carelessly, labels can be unhelpful, misleading, or damaging.
Barbara Swafford at Blogging Without A Blog left a comment, saying in part,
“Labels can be destructive, especially when applied to children. Call a child ’shy’ and they begin to believe that. Call a child a ‘loser, good for nothing…’, and they often grow up without direction. But, call a child a ’star’ or ‘outstanding’ or any other positive affirmation, and they often excel.”
I agree. It’s bad enough to use a negative label on an adult, even if they know it’s not true. It’s much worse to use it on a child, who will believe everything they’re told. But tell children how special they are, and there’s no telling how much good it will do.
And this is a perfect segue into a video I came across a few months ago, of someone who understood this perhaps better than anyone…Fred Rogers.
In 1969, the U.S. Senate held hearings about funding for the newly-formed Corporation for Public Broadcasting. A $20 million grant proposed by former president Lyndon Johnson was in jeopardy. President Richard Nixon wanted that amount cut in half. And Mister Rogers had to convince the tough-as-nails Senator John Pastore to give them the money they needed.
What a gift to be able to talk like that and sound so sincere! He turns Senator Pastore from a block of ice to goosebumps in just a few minutes, just by believing that children need to be told they’re special and appreciated and understood. Maybe we should be investing a little more in this kind of stuff.
“I give an expression of care every day to each child, to help him realize that he is unique. I end the program by saying ‘You’ve made this day a special day, by just your being you. There’s no person in the whole world like you, and I like you just the way you are.’”
- Fred Rogers
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In other news, Writer Dad is the winner of my first contest, and he will receive a free copy of Bill Strickland’s Make the Impossible Possible. Congratulations, Writer Dad! I’ll be in touch.
I got my first clue that Randy Pausch was a bit different when he got everyone on a first name basis, giving us all name tags and insisting that we simply call him “Randy.” I got my second clue when he said that he was giving away a giant stuffed bear to whoever did the best job on the first project. I got my third clue when he put on safety goggles and smashed a VCR with a sledgehammer. This all happened on the first day of class.
That was 12 years ago. Today, Randy Pausch is famous for his last lecture, a talk called “Really Achieving Your Childhood Dreams” that he gave to reflect on important life lessons as he fought with pancreatic cancer. And while he passed away about a week ago, I figured there was no reason I couldn’t make him a posthumous guest of honor in my series Hunter’s Heroes: Ordinary People, Extraordinary Souls.
I’ll start by pointing you to some of his work, and then I’ll move on to some “Pauschisms” that you haven’t seen before.
First of all, if you haven’t seen The Last Lecture yet, you can watch it right here (1 hour 16 minutes):
After “The Last Lecture” the lecture came “The Last Lecture” the book. It’s along the same lines as the lecture, and partly based on it. He goes into more detail about some things he talked about in the lecture and answers some of the questions I had, like “If the lecture was just for your kids, why not record it at home?”
But he also talks about a number of things he didn’t mention in the lecture, such as my blog, which he mentions on page 184. (Yeah, I know I’ve said that like four times now. What can I say, I don’t get mentioned in books very often!) I’d say the main difference between the book and the lecture is that the book seems much more personal, as if he was really writing just for his kids.
A lot of people watched his last lecture but missed the one that he’s always been the most proud of, his time management lecture. In spite of all the technological advances made in the last 12 years, his updated version of this lecture is substantially the same as it was back then (1 hour 26 minutes, Randy comes on at 7:30).
Randy also had his own ABC special with Diane Sawyer (41 minutes).
And he gave this testimony to the Labor, Health and Human Services Subcommittee on behalf of the Pancreatic Cancer Action Network (8 minutes).
Before The Last Lecture, Randy was known as a friendly, insightful, and entertaining professor of computer science. I was in his Usability Engineering class at the University of Virginia (not Carnegie Mellon), where we learned about the often ignored practice of designing things to be usable. For example, if a smart person can’t figure out how to program their VCR, the problem isn’t with them, it’s with the VCR. Nothing drives that point home quite like a sledgehammer.
But while the class was useful and interesting, what we really liked were Randy’s “Pauschisms,” his profound sayings that he managed to work into every class, whether they seemed to be directly relevant or not. The following Pauschisms are just what I remember from 12 years ago so obviously they’re not exact quotes, but the message has been preserved, if not the wording.
On the needs of the many outweighing the needs of the few:
“The stealth bomber costs $2 billion. Why does it have an ejector seat? If that plane goes down, that’s $2 billion that can’t be spent to save other lives. Even if a pilot’s in trouble, and he only has a 1% chance of landing safely, I still don’t want him to think there’s any other way.”
On being approachable:
“Please, call me Randy.”
On your email identity:
“I strongly suggest that you configure your email account to use your real name. Not something like ‘John the Stud,’ or whatever you thought was cool when you were 19.”
On ambiguous words:
“That’s the trouble with the word ‘last.’ It can mean either ‘final’ or ‘previous.’ And if you think it’s obvious, that everyone will know what you mean, that’s when you know you’re in trouble.”
On dress code:
“You know, Randy, this is a university, not a beach house.”
“Gee, you should have thought of that before you gave me tenure.”
On valuing your time:
“If I were to ask you for $20, you’d say ‘no way.’ And yet, I’m willing to bet that if I came up with any kind of flimsy excuse, any one of you would gladly give me half an hour of your time.”
On the scarcity of time and money:
“You always have infinitely more money than time. Even if you’re in debt. You can always make more money, but you can never make more time.”
On money’s power to corrupt:
“Money is a resource. You can always ignore it.”
On wasting time with unimportant tasks:
“Your goal is to get tenure. Planning the Christmas party is not going to help you get tenure. On the other hand, pissing off the head of the committee isn’t exactly going to help either. So you might suck it up and say, ‘OK, I’ll do it this one time.’”
On data vs. guesswork:
“You’re saying that your guess is better than my data?”
On being asked if he tested Disney’s Aladdin attraction on enough people for the results to be statistically meaningful:
“Is 25,000 enough?”
On remembering the human element:
“The Aladdin attraction had all the latest and greatest virtual reality technology, but there was a problem. Users didn’t find it realistic. And when we asked them why, they said ‘Because the other people didn’t look at me.’”
On having a story:
“People would play with the Aladdin attraction, and after a minute or so they’d get bored and ask what they were supposed to do. So we came up with a story. The magic lamp had been broken up into five pieces, and they had to go out and find them. After that, people could play for hours.”
Name tags
Now, back to that first day of class. When we got there, Randy had set out name tags on a table, and our names were already printed on them. He said if we went by a different name, just make the correction and they’d print a new one for next time. So every day we had class, we’d pick up our name tags and put them on our desks. That was the only class I had where the teacher called everyone by name, and it made such a big difference.
But I didn’t realize at the time that Randy had an ingenious dual purpose for the name tags. Once when I was talking to one of my team members about a project, he was checking his email and said “Oh, I got an email from Randy.” I looked at it, and just saw the subject: “Missing class on 10/17.” Of course! If you’re not there to pick up your name tag, he knows who you are. I don’t know what happened after that, but how many teachers even care if you show up to class?
Teamwork
We always worked on projects in teams, which were switched up after each project. And we all hated this, because doing something as a team inherently meant three times as much work as doing it solo. But it helped prepare us for the real world, where you usually have to work with people that you didn’t choose to work with. For each project, we wrote anonymous evaluations of our team members, and we only got to read them all at the end of the semester. Randy’s theory was that if something’s wrong with you, if people tell you enough times then you eventually listen.
Once we had an interesting team situation that threw Randy for a loop. He told us:
“I got an email from a student that started off: ‘Randy, I need to tell you that not all of our team members carried an equal share of the load.’ And right here I thought, ‘Oh boy, here’s another person complaining about his team members.’ This happens every semester, and I always say that we change the teams after every project so that everyone gets to work with everyone else, so I don’t want to hear any complaints. But then the email surprised me. It said: ‘On this project, I did not do as much work as the others. Please give some of my points to them.’ I had never seen something like this before, and I didn’t know what to do. And I decided that the fair thing to do would be to put it to a vote. By a show of hands, how many people think I should give some of this person’s points to his team members, keeping in mind there’s no guarantee that this will happen when you get stuck with a bad person? OK, the ayes have it.”
Not normal
One of my favorite Randy stories has also been popular with my friends, so I’ll end with that.
One day Randy was telling us that engineers as a group are not normal, and they often don’t keep in mind that the rest of the population is not like them. For example, engineers are not normal in that they like to use jargon, so they might write a user manual that no one can understand. And they’re not normal in that they like to edit autoexec.bat files (remember those?), so they might assume that users will know how to do this.
He called on someone and said, “Give me three reasons why you, plural, are not normal.” The student came up with some answers, and we talked about them.
Then one of the students, who had a notorious reputation for needing to draw attention to himself, started one of his typical clown routines. Randy called on him and said, “Give me three reasons why you, plural, are not normal. We could talk all day about why you, singular, are not normal.” Everyone laughed, and the problem student always seemed to be a bit less obnoxious after that.
Yoda, Captain Kirk, and Jim Carrey
Randy’s fellow professor Gabe Robbins described him as a combination of Yoda, Captain Kirk, and Jim Carrey, meaning he had a delightful mix of wisdom, leadership, and humor. I’m sure he’d rather be remembered for those things than being “the guy who had cancer.”
Still, he was a big supporter of pancreatic cancer research, a deadly disease that strikes without warning, and which we’ve made very little progress against. You can support research into curing pancreatic cancer via the Lustgarten foundation or the Pancreatic Cancer Action Network (PanCAN).

Here we go with the first edition of Hunter’s Heroes: Ordinary People, Extraordinary Souls.
You may know Shilpan Patel from his Digg-decimating blog Success Soul: Abundance and Simplicity for Mind, Body, and Soul. But did you know that he came to the U.S. with only $20 in his pocket, and worked his way up to owning 3 hotels? I asked Shilpan to share his story with us, and he was kind enough to oblige.
Hunter: Shilpan, why don’t you start off with what made you decide to come to the U.S.? I think that with your engineering background, you could have done pretty well in your native India. What caused you to choose a life over here, and how old were you when you decided this?
Shilpan: My father is a successful businessman. I have seen him working hard everyday to build a respectable business on his own. I could have just stayed in India after earning an engineering degree but I wanted to chart my own course. America is a land of endless opportunities. It was an easy choice when I realized that to chart my own destiny I have to leave home and do what life demands. I was 25 years old when I came to US about 17 years ago.
Hunter: Whenever I hear about someone coming to the U.S. with a tiny amount of money, I always wonder about the practical matters. I mean, you need food and shelter, and $20 doesn’t buy a whole lot. How did you get a foothold? Did you have family and friends over here to help you get started?
Shilpan: Well, I had a close friend who was kind enough to let me stay with him for the first several months. It was still difficult as I’m a vegetarian. I have never had to worry about the veggie food back in India but it was rather difficult in America at least for the first several months. It’s funny. I walked one day to a local pizza shop and ordered a pepperoni pizza with the false assumption that what I saw in the picture was a slice of a tomato. Later when I learned what it was – I laughed at myself for the stupidity.
Hunter: That’s not stupidity, it’s just part of getting adjusted to a strange land. I would have assumed it was a pepperoni pizza, but that’s because I’m so used to it. By the way, everyone, keep in mind that while there are plenty of vegetarian options available in the U.S. today, that was not the case 17 years ago.
Moving on, I’ve never known anyone in the hotel business before. How did you decide that’s what you wanted to do? Was it a family tradition, did it come from a love of real estate, did it come from a love of providing service, or for some other reason?
Shilpan: I always wanted to go into a business, as my father was a businessman. He still is my role model. I found out that lots of Indians owned hotels and for good reasons – it builds equity, it provides tax write-off and for some it also provides a primary residence.
Ten years ago, my oldest daughter got into kindergarten. My wife insisted that both of my daughters have to attend a private school. See, I went to the finest school in my town back in India. Most Indians make sure that their children get a good education. I was working for Johnson & Johnson at the time but my salary was not enough to pay for private schooling. Need is the mother of motivation. We sold our house and purchased a brand new hotel that had a nice living apartment. That was ten years ago.
I used to drive 45 miles to drop our kids off at the private school and then drive another 60 miles to work everyday for almost seven years. My wife would pick them up and make sure that they did their homework on time, etc. We worked hard, very hard for the first seven years of owning our first hotel. I never had any breaks or any vacations. My vacation would be to take friends to Atlanta or Stone Mountain Park if they visit us.
When I look back in retrospect, as crazy as it seems, I’m proud that every bit of effort was worth it. My daughters are very bright and I’m sure that when they chart their own course, they will have gratitude for me and my wife for the sacrifices that we have made along the way.
Hunter: I’m sorry, I’m going to need a minute to process this…
OK, for anyone who missed it, his morning commute was 105 miles for seven years! And when he says they worked “hard, very hard,” I’m sure that’s a euphemism for “way harder than most people could possibly put up with.” I have no doubt that your daughters will appreciate all the sacrifices when they’re old enough to understand.
So, from the time you decided you wanted to own hotels, how did the timeline play out? What year did you start, and when did you buy each hotel? How much time did you have to invest in learning the ropes, as well as actually running the business?
Shilpan: I actually had given hope to buy the first hotel. It’s an interesting story. Ira was the owner and builder of my first hotel. I made a very attractive offer to him as I was determined to buy the hotel but he did not respond. I was disappointed and angry for his lack of response. I had depicted a rather rude image of him in my mind.
Boy, I was absolutely wrong. Several months later, he called me and informed me that if I’m still interested, he is ready to close the deal. I was amused and confused. When I met him, he discussed all the private issues he went through during the time I made him an offer. As he was speaking, I was cursing myself for such a poor judgment of a man who was as nice as anyone I met in this great nation. This experience changed my entire way of thinking about life. He not only helped me establish a relationship with the local bank but also lent some funds to close the deal. It was an incredible experience.
When we took over the hotel, we did not know much about the business. My wife and I were determined to learn and deal with whatever challenges we had to face to learn the ropes. It was a struggle for a while as I was also working at the time. I strongly believe that if you decide to change your life, you can definitely do that. All you have to do is to free up your mind – do not restrict it with the stereotypes. Nothing is impossible if you do not program your mind with restrictions.
Hunter: I really like how your initial perception of Ira turned out to be wrong, and you got to see how he really is. A lot of the time, we judge somebody by a first impression that could be influenced by things going on in their life that we don’t know about. It reminds me of when Randy Pausch said: “Find the best in everybody. You might have to wait a long time, but people will show you their good side. Just keep waiting, it will come out. And be prepared. Luck is truly where preparation meets opportunity.” And this certainly became an opportunity for you, Shilpan.
Now let’s get into some nitty-gritty details. How does someone actually buy a hotel? Do you have to be rich to do it? How much does a hotel cost, and what kind of down payment do you need? How do you locate hotels for purchase and evaluate profitability? And how the heck do you learn how to run them?
Shilpan: No one has to be rich to buy a hotel. There is a prevailing myth that hotels are purchased by rich people. It is true that hotels do require huge capital investment but if you are keen to work hard, you can find partners. In my case, I had 28K when I made the offer. I knew that I did not have enough money as I had lost all of my assets in the stock mania of the mid 90’s. I borrowed some from friends with a promissory note to pay 10% return on their investment. As I said, Ira also surprised me by lending 100K of his own money. I’m still in disbelief.
It’s all due to my strict adherence to honesty and integrity that I learned from my father as a businessman. If you are honest, transparent to your partner, your friends and everyone else – the universe makes a way for your success. I have no doubt about the power of the universe and its positive influence in my life. It takes 20% down similar to a home purchase deal, but as I said with the help from friends and the owner himself, I was able to buy it.
I still remember that day. I was very nervous going to the bank as I had serious doubts about my ability to close the deal. I kept my eyes closed while the attorney was going through the paperwork, occasionally nodding to whatever he asked me without paying attention one iota to what he was saying. I was expecting the deal to go sour. All of sudden I heard the attorney’s somber voice – Mr. Patel, congratulations, you are the owner of this beautiful hotel. Success meets us on the cross roads when we are looking hard for a failure to show up. It’s amazing.
Hunter: I think you just shattered the stereotype many of us had in our minds about all hotel owners being like Donald Trump. How good it must have felt to hear the attorney say those words!
Tell us about a day in the life of a hotel owner. Do you actively manage the hotels yourself? How many employees do you have? What kinds of tasks do you perform, what are the hours like, and how stressful is it?
Shilpan: Gosh, life of a hotel manager. I have done everything Hunter – from managing the front desk to cleaning toilets. My wife has silently supported my efforts so I’m immensely grateful to her, but we both are thankful to this great nation for the opportunity. We both actively manage our properties. As a hotel manager, we have to schedule employees, take care of daily purchasing, deal with any issues and most importantly, make sure that we keep the property up to or exceed the franchise standards in terms of cleanliness and curb appeal.
Hunter: I guess in a business like that, you have to wear all kinds of hats. Have you ever experienced any major setbacks? Have you ever thought about throwing in the towel, or questioned whether you had chosen the right business?
Shilpan: Fortunately, we have not had major setbacks. It’s been relentless hard work though. As I said, we both have worked tirelessly for the first seven years. Now, we don’t work as hard but we still put in more than 60 hours per week. I’m not a quitter by nature. I’m not the smartest guy out there but I have an iron will. So does my wife. She is very focused and dedicated to our family. I guess you can call me lucky in this regard. Hunter, if you keep working hard, you can get luckier. I’m a staunch believer in doing your best without allowing thoughts of negativity to hijack your dreams.
Hunter: It was Samuel Goldwyn who said “The harder I work, the luckier I get.” But I think you’re a good example of that as well.
How does someone know if they’re cut out for the hotel business? And how can someone learn more about how to get started?
Shilpan: As I said, if I can do it, anyone can succeed. I’m not the one with IQ of 180 but I have succeeded with the relentless work. That’s all it takes to keep digging when there is no hope for the gold by general consensus. Always follow your heart and do what makes you happy. If the hotel business excites you but you don’t want to work beyond your regular 40 hours, it may not be your best suit. I’d suggest managing someone’s business for a year or so to get the feeling. I wasn’t fortunate to do so. I have learned the hard way but in the end what matters is the sheer determination and deep faith in your pursuit. If you don’t believe in yourself, no one else has any interest in doing so either.
Hunter: And finally, where are your hotels located, for the next time we’re in town? Can you offer our readers any special discount, say 10% off and an extra chocolate on their pillow when they subscribe to your blog and subscribe to my blog?
Shilpan: For my blogger friends, I live about 60 miles north of Atlanta. I currently own a Ramada and a Quality Inn and I’m building a brand new Country Inn and Suites with an upscale shopping plaza right off I-85 near Atlanta. I’m very generous as a friend. It may be more than just 10% if you call me and introduce yourself. I will give you a box of chocolates and a hug if you subscribe to my blog. That’s the promise I will make and keep for all of you.
I am a passionate writer and thinker about life, bliss and goodness. I’m not a trained writer but I promise to write from my heart and with utmost honesty. You can see what I’m up to at my blog Success Soul.
Hunter, thank you for this opportunity to share my life story. I’m both humbled and honored to do so. I hope that it will inspire those who still have self-doubt about their ability to make a profound change in their lives.
Hunter: And thank you, Shilpan, for this incredible interview. Even for those of us who already knew you, I think it helps us see you in a different light. I’ll try to refrain from making a Forrest Gump response to your “box of chocolates” comment, but guys – definitely go check out his blog for all kinds of great life advice. You never know what you’re gonna get.