Forgiving Yourself For A Fatal Mistake

July 18th, 2008

In a 2006 episode of Scrubs (which is tied for the highest-rated episode of the series), Dr. Cox makes a decision that appears to save the day, and then backfires horribly.

Three patients need new organs, and two of them will die within a few hours if they don’t get transplants. Dr. Cox is doing everything he can to find the organs he needs, and he finally gets them when another patient dies of an apparent drug overdose. But after the transplants are made, he learns that the donor actually died of rabies. This means that all three patients are now infected, and the race is on to save them.

Then this happened: (warning - really sad!)

(This episode was based on the true story of three American patients who died in 2004 after receiving transplants from a donor with rabies. The donor died of a brain hemorrhage after smoking crack cocaine, so that was assumed to be the cause of death. Only later was he found to have rabies, which would produce similar symptoms.)

How would you feel if you made the call that caused someone to die? Would you completely shut down, turn to destructive behavior, and let it take over your life? Or would you be able to effectively work through the crisis in the healthiest way possible?

Mary Jaksch explains how to successfully emerge from the darkest moments in her ebook From Tragedy to Triumph: Winning Through a Life Crisis. Unfortunately, bad things can happen when we least expect them. If you haven’t yet, be sure to check out my review of her ebook (the previous link) and see if you think it would be helpful to you, now or in the future.

As for Dr. Cox, let’s hear your thoughts. Did he make the right call by ordering the transplants without waiting for an autopsy? Should he have first ordered transplants for the two patients who were about to die, but waited on the third one? If he made the wrong call, is it forgivable? The third patient was his friend. Does this make a difference, or is a life a life? When deciding whether to quit practicing medicine, is it more important to consider his past mistake or the good he could do in the future?

The Hidden Question In All Job Interviews

July 17th, 2008

Question
Photo by -bast-

The year was 1998, and we were at the peak of the tech boom. I was about to graduate from Virginia Tech with a master’s degree in computer science, and I had a 4.0 GPA. It was a good time to look for a job.

One company was flying in a few Virginia Tech students for interviews. We flew in to Raleigh-Durham, NC the day before, spent the night in a hotel, and a car was sent for us in the morning. We showed up at the office, bright-eyed and bushy-tailed.

They showed us around the building and pointed out all the groundbreaking work they were doing. Then they put on a fantastic presentation, and I was completely sold. During my interviews, I easily answered all the questions they threw at me, and I had a great feeling about everything. At the end, I smiled, shook the guy’s hand, and waited outside with the rest of the candidates. Pretty soon I would be told that I had taken one giant leap towards the American Dream.

Except that I didn’t get the job.

“What do you mean I didn’t get the job?” I shouted, with little concern for how I sounded. The lady just said “Unfortunately, the interviewers didn’t think you were a good match for the positions they had available.” Today, I know that that’s a euphemism for “You suck.” Back then, I thought they really meant that somehow my skills didn’t fit anything they had available.

I couldn’t stop trying to figure out what had gone wrong. I replayed my interviews over and over in my head, and I didn’t really see what I could have done better. I guess I could have answered some of the questions faster, instead of taking some time to remember the syntax of certain Unix commands, but I didn’t think that was it.

I decided that I had to email them and find out. So I wrote up a polite but direct email, saying I really wanted to work there, I was confused about why I didn’t get an offer, and I was wondering if they could tell me why.

The answer really surprised me. It was right then that I learned the most important question to answer in a job interview is one that doesn’t get asked. And that question is “Do you want the job?”

The lady said that the interviewers liked me, and they were impressed with my technical knowledge, but they thought I was just job shopping, and didn’t seem to have any real interest in the company at all. They said I didn’t ask many questions, or even say that I wanted the job.

Wait a minute, time out here–I have to tell them that I want the job? Why the hell would I fly in and interview for a job I didn’t want? And no real interest in the company? I had spent days reading their website and they were one of my top two choices. I didn’t ask many questions because I already knew what I needed to know. Why didn’t they ask me why I wanted to work there, if there was any doubt?

I thought that an interview was like a test: they ask questions, you answer them correctly, and you get the job. But actually, you pass the test by asking questions, not answering them. You ask questions to show interest in the company and convince them that you want the job.

I didn’t get my dream job, but I had a second chance. Right before I had hopped on the plane for the first interview, I had gotten a message from another person in that company, inviting me in for an interview in a different division. So when I returned, I set up that interview and got on another plane, this time to New Jersey. Time to test out my new interviewing skills.

I knew the company’s drill by now, so I was a little impatient with seeing the tour and the presentation again. I wanted to get to the interview. While I thought I’d do better in the interview this time, there was something going against me. At the first interview, I was competing against other Virginia Tech students. This time, I was competing against people from Harvard, Yale, Princeton, and Carnegie Mellon. Would asking a few questions be enough to stand out against them?

It was. I got the job. In fact, I had multiple people fighting over me, and I got an offer for about 50% more money than my next best offer.

What made this moment even better is that I recognized one of the people there from the first interview. She was the one I had emailed to find out why I didn’t get the job before. She came up to me, smiled, and said “I’ll pass this news on to your friends from the other office.” (Incidentally, I’ve sometimes wondered how my life would have turned out if I had gotten the job in North Carolina instead of New Jersey.)

So my tricks worked, but I didn’t know why. All I did was ask questions that weren’t really important, or which I already knew the answer to. My natural inclination is to ask questions to obtain information, not to impress people. But apparently, asking questions is an effective way to show that you want a job.

Here are some of my favorite interview questions to ask:

  • How long have you worked here?
  • What is your favorite thing about working here?
  • If you had to pick something as your least favorite thing about working here, what would that be?
  • What kind of person are you looking for?
  • Can you talk about what would make someone a good match, or not a good match?
  • Can you describe a typical day here?

I’ve heard several times that at the end of the interview, you should explicitly state that you want the job. If you can find a natural way to say that, fine, but I like to ask “Is there any reason you wouldn’t hire me?” This makes it clear that you want the job, and it has the added benefit of possibly giving you a chance to address any perceived weaknesses.

There are other questions that will implant the idea of you working there, such as “Can I meet some of the people I’d be working with?” or “Where are the good places to have lunch around here?”

You should send an email after the fact as a thank you, and you can use this to clarify that you really want to work there. I sent one thank you email where I said that I was wearing the temporary tattoo they had given me. Later, they said they hired me specifically because of that. (Their second reason for hiring me: because they were in Virginia and I was in New Jersey, they wanted to know if I could be available for an interview in the next couple of weeks. I said I could be there in 4 hours.)

In a logical world, these dumb tricks wouldn’t work. But most people aren’t logical. So if someone is going to give more weight to your temporary tattoo than to your ability to get the job done, slapping on a tattoo is an easy way to game the system.

I made the mistake of thinking that you aced an interview by answering the questions they asked. I had no idea that you also have to answer the hidden question of “Do you want the job?” Once I learned that, interviewing became much easier.

Have you ever made a mistake? Catherine Lawson will link to you if you fess up by July 22nd (see that link for details).

From Tragedy To Triumph: Winning Through A Life Crisis

July 14th, 2008

From Tragedy To Triumph

Have you ever experienced a life crisis, one that threatened to cripple you with fear, anger, jealousy, guilt, or stress? Mary Jaksch did last year, when an unscrupulous builder cheated her out of a six-figure sum and left her future in jeopardy.

Fortunately for Mary though, she had the benefit of being a psychotherapist and Zen master. She knew a way of getting through her crisis that was a lot healthier than what most of us would have done. After all, she’s helped many people work through the worst times in their lives, showing them how to recover and be happy again. And now she’s showing us how to do just that in her ebook.

The five steps of healing that Mary covers are acceptance, presence, action, forgiveness, and integration. Mary goes into detail on how to move through each step, using examples of people she knows who have successfully recovered from a crisis.

And speaking of these examples, be warned that they are pretty brutal and depressing. If you’d be bothered by reading about things like a 26-year old girl being knifed and stoned to death, then that’s something to consider. However, in the other reviews I’ve read, no one else has mentioned this, so maybe it’s just me.

I figure that the best way to use an ebook like this is not to wait until you’re in the middle of a life crisis, but to read it beforehand and then refer to it when you need it. It’s like car insurance: you hope you never need it, but it’s sure better to be prepared, isn’t it?

This ebook is 42 pages, beautifully laid out and illustrated, and it even comes with an audio version at no extra cost. It’s really cheap at only $12.50, and there’s an affiliate program that pays 40%.

From Tragedy to Triumph shows you how to reclaim your life after a family death, job loss, divorce, serious health issue, etc. You’ll learn how to:

Overcome fear, anger, jealousy, guilt, and stress.

Use proven feel-better strategies.

Rid yourself of obsessive thoughts.

Free yourself from hate, resentment, and bitterness.

Find forgiveness.

Return to your normal life happy and free of worry.

Discover new meaning in life.

Whether you’re currently going through a life crisis, or you want to know how to reclaim your life if one happens, From Tragedy to Triumph will help you find your way through the healing process.

Buy Now

How To Finally Find What You Love To Do And Get Paid For Doing It

July 10th, 2008

How To Finally Find What You Love To Do And Get Paid For Doing It

Brian Kim has written a new ebook called How To Finally Find What You Love To Do And Get Paid For Doing It.

6 months ago I mentioned Brian in my post Priority #1: Find Your Calling. Brian had written a post about how to find what you love to do, and I thought it was very insightful. That post now has 180 comments on it, and more than half of the emails that Brian gets are about that topic. Because of the huge demand for this kind of knowledge, he wrote an ebook about it so he could go into much more detail.

I can’t overstate how important it is to find what you love to do (something that can be made into a viable career). I’ve written about this before in Priority #1: Find Your Calling and Other People Will Reveal Your Calling, If You Listen. Over time, I’ve come to have a much better idea of what I want to do with my life, but I wish I had gotten started at 22 instead of 32.

Have you found your passion? If not, don’t waste any time getting started. This ebook is the best way I know of to do that. (In fact, it’s going on my Resources page.)

The one thing I didn’t like is that pages 5 - 14 of the 52-page ebook are about why it’s important to find what you love to do, and why it’s hard to find it. It sounds like sales copy, and while I think it’s very good sales copy, if you’re reading it then you’ve already bought the ebook. I would have greatly shortened that part.

But once you get past that, it’s very good. Obviously, this is going to be a highly personalized thing. So Brian doesn’t just come out and say “[insert your name here], you should do this: [insert your true passion here].” Instead, he presents you with a bunch of introspection exercises and helps you identify your ideal career as either an employee or an entrepreneur. One thing I have to say here is that these exercises will require a lot of thinking and a lot of writing. If you skip over them, you’re only getting a small fraction of the value of the ebook.

It’s priced at $24.95, but it’s currently offered at a 20% discount ($19.95). There’s an affiliate program that pays 50%, and a 60-day money back guarantee. If you buy it through my link, you’ll get two extra bonuses:

BONUS #1: ($12 value) Get a FREE Copy of “The Introspection Workbook” - Use it to help discover the kind of work that’s suited just for you!

BONUS #2: ($12 value) Get a FREE copy of this special report: “3 Real Life Stories Of Those Who Did It” - Read the real life stories of those who have managed to find what they love to do and got paid for doing it! See how they used the information in the book to do so.

My suggestion is to buy it if you think the dedication sounds like it was written for you:

“This book is dedicated to all those who have that inkling feeling within them that they can do so much more with their lives, if they can only find out exactly what that is.”

- Brian Kim, How To Finally Find What You Love To Do And Get Paid For Doing It

Pre-order Personal Development For Smart People

July 10th, 2008

Personal Development For Smart People

Steve Pavlina has just written his first book: Personal Development for Smart People: The Conscious Pursuit of Personal Growth, and it’s already reached the Amazon top 100 bestseller list. Not bad for a book that hasn’t even gone to the printer yet.

The scheduled release date is October 15, 2008, and if you order it now, they’ll ship it to you when it’s ready. The retail price is $24.95, and it’s currently selling for $16.47 on Amazon. If the price changes between now and the release date, Amazon will give you the lowest price.

If you hadn’t heard of Steve Pavlina before, you heard about him in my post yesterday, Overnight Success. Steve got to where he is by having lots of fantastic original ideas about personal development. So when he says he’s come out with something he’s really proud of, that gets my attention.

In Steve’s previous attempt to write a book, he did a ton of research and wrote 30,000 words before realizing that it just wasn’t deep enough. He scrapped the book idea, and put it on hold for more than three years before he knew what he was really supposed to write about.

What he wanted to do was come up with a holistic approach to personal development. He wanted to reduce all the concepts of personal growth to a set of core principles that covers everything without being redundant.

For example, computers represent colors with the RGB (red, green, blue) model. You start with the primary colors of red, green, and blue, and by mixing them in various combinations, you can create any of the 16 million other colors. Technically, red, green, and blue didn’t have to be chosen as the primary colors, but you do need three primaries. With only two primary colors, there would be some colors you couldn’t derive. And with four primary colors, one of them would be redundant, since you could derive any color without it. So you can say the entire color spectrum can be reduced to the three primary colors of red, green, and blue.

Colors

What Steve does in his book is apply this concept to personal development. There are all kinds of ways in which people can grow, but if you were to distill everything down to a core set of principles, what would you have? Steve defines the three primary principles as truth, love, and power. He defines four secondary principles of oneness, authority, courage, and intelligence. The secondary principles can be derived from the primary principles as follows:

  • Oneness = Truth + Love
  • Authority = Truth + Power
  • Courage = Love + Power
  • Intelligence = Truth + Love + Power

This diagram shows the relationship of the seven core principles:

Core Principles

So apparently, all we need is truth, love, power, and the derived principles to reach the highest level of consciousness. Using the seven core principles, you can solve any problem in your life. Steve says he combines theory and practice, uses left-brained and right-brained presentation, and makes it all very deep while also being easy to understand (though I’m sure you still have to be smart). Here’s what’s inside:

Table of Contents

Introduction

Part I: Fundamental Principles

Chapter 1: Truth

Chapter 2: Love

Chapter 3: Power

Chapter 4: Oneness

Chapter 5: Authority

Chapter 6: Courage

Chapter 7: Intelligence

Part II: Practical Application

Chapter 8: Habits

Chapter 9: Career

Chapter 10: Money

Chapter 11: Health

Chapter 12: Relationships

Chapter 13: Spirituality

Afterword

About the Author

Resources


I’ve really been looking forward to this book for a while, and I don’t know how I’m supposed to wait three more months before it’s released. If you want to understand personal development as only Steve Pavlina can explain it, be sure to pre-order Personal Development for Smart People: The Conscious Pursuit of Personal Growth.

Overnight Success

July 10th, 2008

Easy Button
Photo by Jason Gulledge

Personal development blogger Steve Pavlina is considered by many people to be a great example of an overnight success. His blog achieved an income of $40,000 per month after only two years. But most people who create blogs fail to make any profit at all, and give up in frustration. Why?

In his article titled Skill, Steve gave what I think is the best answer to that question:

“There are several ways to answer this, but perhaps the most obvious answer is that most new bloggers give up within the first six months. The web is littered with abandoned blogs. But six months is nothing. It takes six months just to get your bearings in the blogosphere.”

In his first 6 months, he made $167, which by his estimates works out to 17 cents per hour. If you don’t have a blog, you probably think 17 cents per hour doesn’t sound like much, but believe me, it’s way above average! And it grew exponentially from there, reaching extraordinary levels after two years.

But many people don’t realize that it actually took Steve far longer than two years to get to that point. Before he started his blog, he read 700 personal development books. He also had experience with writing articles (some paid, some unpaid). He also had ten years of experience in running a computer games business, where he learned many valuable lessons in entrepreneurship after turning $20,000 in cash to $150,000 in debt. These were the dues he paid before he earned the privilege of making 17 cents an hour.

Compare this to an anonymous blogger I heard about last September. This person had written to Darren Rowse at ProBlogger with some questions about his make money online blog, and Darren replied with a video post. The anonymous blogger’s letter went something like this:

“Darren, thanks for your great blog. I’m amazed at how much money you’ve made from blogging, and I’ve decided to do the same. I’ve just started my own blog on how to make money online, and I’ll have some really great tips. I have some questions though, because this is my first blog. How do I set it up? How do I find advertisers and make money quickly? And what tips should I write about?”

Amazingly, Darren almost managed to keep a straight face in his video reply, something I sure couldn’t have done. Coming from nowhere, this person is starting a blog in an overcrowded niche, with no experience in the subject, and asking how to be an overnight success when he doesn’t even know what to write about.

Let’s look at this in a more visual format:

Steve Pavlina Anonymous blogger
Number of relevant books read before starting blog 700 0
Years of relevant experience before starting blog 13 0
Money spent gaining the experience At least $170,000 $0
Knows what to blog about Yes No
Income for first 6 months $0.17/hour Probably $0
Income after 2 years $40,000/month Hasn’t made it 2 years yet, will probably quit well before then
Continues to work hard Yes Never did in the first place

Given the difference in the dues each blogger paid, is the difference in their results unexpected, or unfair?

In the Fortune Magazine article What it takes to be great, Geoffrey Colvin points to research indicating that hard work is far more important than natural talent. This applies to sports, music, chess, business, and pretty much every other field. People don’t become an overnight success just because they stumble into a field they were born for.

“Reinforcing that no-free-lunch finding is vast evidence that even the most accomplished people need around ten years of hard work before becoming world-class, a pattern so well established researchers call it the ten-year rule…And as John Horn of the University of Southern California and Hiromi Masunaga of California State University observe, ‘The ten-year rule represents a very rough estimate, and most researchers regard it as a minimum, not an average.’ In many fields (music, literature) elite performers need 20 or 30 years’ experience before hitting their zenith.”

When people reach the highest levels of success at a young age, we might think they were an overnight success, when really they just started early. Bobby Fischer became a chess grandmaster when he was only 16, but after 9 years of practice. Tiger Woods won the U.S. Amateur Championship when he was only 18, but after 15 years of practice.

The article went into more detail about the link between practice and performance:

“Evidence crosses a remarkable range of fields. In a study of 20-year-old violinists by Ericsson and colleagues, the best group (judged by conservatory teachers) averaged 10,000 hours of deliberate practice over their lives; the next-best averaged 7,500 hours; and the next, 5,000. It’s the same story in surgery, insurance sales, and virtually every sport. More deliberate practice equals better performance. Tons of it equals great performance.”

How are you reacting to hearing this? Are you disappointed that you can kiss your chances of overnight success goodbye? Or are you inspired to know that there’s no reason you can’t reach any level of success you desire if you’re willing to put in the work?

Indulging Your Inner Child

July 8th, 2008

Child
Photo by Hamed Masoumi

In a post about gratitude and independence, Akemi Gaines talks about a few things, including a conversation she had with her inner child that was too adorable not to link to. Akemi and her inner child were in a grocery store after receiving $400 of dream money. In part, their conversation went like this:

Her inner child: Hey, I want that big flat of strawberries!
Her adult self: Amm . . . this dream money is for something nice, not about getting groceries.
Her inner child: But I want to eat all those strawberries! Lots and lots of them. I don’t want dinner, I want to eat all the berries.
Her adult self: Well . . .
Her inner child: You only get me that small tub from time to time. I want lots of strawberries, blackberries, blueberries . . .
Her adult self: You are right. . . well, maybe we can split the $400 and get some berries . . .

And Jerry Seinfeld’s inner child showed itself to be alive and well when he said this:

But I have to say I enjoy adulthood. I enjoy the fact that now, if I want a cookie, I have a cookie. Okay? I have three cookies or four cookies or eleven cookies if I want. What was the big deal with the cookies? “Not before dinner.” “Not too many.” “You’ve had enough.” “Not now.” Well, now I’m a grown-up, give me the cookies! Many times I will intentionally ruin my entire appetite. Beyond recognition. Then I call my mother up right after it to tell her. “Hello Mom? I just ruined my entire appetite…cookies.”

When was the last time you indulged your inner child? Your mission, should you choose to accept it, is to ruin your appetite, run in the halls, color outside the lines, or something of that sort. Then tell us what you did!

Comparing America and Japan, Part 1

July 7th, 2008

Akemi Gaines

I have some American friends who are staying in Japan for a year, and I wasn’t going to pass up the chance to visit them. I went there from April 15 – 24, 2008, staying mainly in Kyoto, with a couple days in Tokyo.

I found Japan exotic in some ways, like with all the castles and Geisha and beckoning cats. But in other ways, it seemed they were just using common sense. I wish the U.S. could pick up some aspects of Japan.

Upon reading my eBook about Japan, Akemi Gaines at Yes to Me suggested a joint writing project. So here we go. When you’re done with this part, you can read the second half of the discussion, Comparing America and Japan, Part 2, on her blog.

Akemi: I am originally from Nagoya, Japan, and have been in the U.S. since 1995. I’m glad you liked my home country, Hunter.

Hunter: Here are some things I specifically like about Japan:

Food

Hunter:

American restaurants seem to keep making portions bigger and bigger. Do we really need Outback’s 2,900-calorie Aussie Cheese Fries appetizer? OK, that’s a bit extreme, but many Americans consume what should be almost a full day’s worth of calories in one meal. And it’s normal to us, so we don’t realize it’s excessive. We feel like we’re getting a good deal when we say “Supersize me!” The emphasis is usually on the quantity of food, instead of the quality.

I was concerned that I’d get to Japan and not be able to find any food I could eat. Boy, were those fears unfounded! The food was incredible everywhere. There was only one place where I found the food merely OK (it was basically just fried food on a stick), but other than that, it was amazing. And I don’t even like seafood, so why is sushi so good? I don’t know, but it is. And even though they’ve got all this great food, they’re not fat. I’m not sure why, though portion size is a part of it.

Akemi:

Well, there is a secret . . . I could have written the book “Japanese women don’t get fat” I guess :)

When I came to the US, food was one of the biggest issues, so I know what you mean. The problem is Americans just don’t pay attention to taste. All they care, it seems to me, is the numbers, like calorie and price. And this is the main reason of obesity in the US, I believe. We want to get satisfaction, so if we don’t get it from taste, we substitute it with quantity, the sheer sensation of fullness. When the food tastes good, small amount is more satisfying and we don’t need to pig out.

When more Americans become discerning to taste, restaurants will have to make good foods to win the competition. But currently, people who pay attention are called “foodie” in the U.S.

Hunter:

Yeah, foodies are really a different kind of person here. I recently attended a Guerilla Cuisine dinner in Charleston, SC, where a group of people get together for food prepared by local chefs, and the theme, menu, and location are announced at the last minute. The people were all great, but they were different…hippies and “arteests” and…well, I don’t even know the words to describe them. It seems that your typical person is not really interested in food, and that will have to change before restaurants feel pressure to improve. Even the Japanese restaurant near me doesn’t have food that tastes similar to actual Japanese food.

Akemi:

Exactly. It’s a process that takes some time. Japanese didn’t become gourmet overnight. When Americans were traveling to the West in wagons, Japanese already had restaurants and cookbooks ;)

We really need to treat foods with more respect, rather than treating it like fuel. We are humans, not automobiles. We are entitled to enjoy foods!

Crime

Hunter:

I didn’t feel great about having to carry around a bunch of cash (since most places don’t take credit cards), but my friends said that crime is ridiculously low in Japan. When I looked it up, I saw that they weren’t kidding. Japan’s robbery rate is less than 1% of what it is in America!

They’ve done a good job of getting rid of guns, and not many people have the guts to rob someone without a gun. When I went to Tokyo Disneyland, the handout said tattoos weren’t allowed (tattoos are a sign of some criminal organizations). I guess they had a problem with the Japanese mafia hanging out on the teacups ride. But the point is that the laws and rules they’ve put in place seem to be working, though there’s some loss of individual liberty.

Akemi:

Allow me to correct one thing you said . . . Japan didn’t get rid of guns. The vast majority of Japanese never had guns. The samurais had swords, but not guns. You need a special license to carry a gun in Japan.

I agree the crime rate is so much lower in Japan. When I was in Japan, as a young woman ^_^, I usually carried more than 10,000 yen ($100) in my wallet without much thought to it. My first job in the U.S. was for a bank, and I learned we could get killed for a few hundred dollars here. Now I pay everything by credit card.

Having said this, there is a dark side in Japanese society. For example, domestic violence, including parent killing their child or vice versa, is often reported in the news, and there are probably far more hidden violence than we know. There is a culture of not releasing family shame to outsiders. Hidden violence at school is also a problem.

Hunter:

That’s funny that you’re making what I guess is a manga smiley (^_^)!

We have hidden violence and a dark side here too, sometimes in places you’d never suspect. There was a typical “all-American kid” who once lived just down the street from me, named Danny Petrole (he was all over the national news). No one had any idea that he was the head of a huge drug ring until a fellow dealer, who is now on death row, hired someone to kill him.

I have a friend who stupidly decided to intimidate someone who cut him off in traffic. They turned out to be members of a triad, and they followed him home and threatened him with knives and bumper jacks. When the cops came, they arrested my friend despite what all the witnesses were saying, because apparently the cops are afraid of the triad. And this is all happening in a quiet suburb. It’s scary to think about how much stuff is going on that we don’t know about.

Akemi:

Wow. I’ll be more careful then. I never suspected my good neighbors. . .

Kaizen

Hunter:

Kaizen simply means “improvement,” but they take it very seriously. They know that continuous incremental improvements over time lead to massive results, so they encourage experimenting with new ideas and measuring the outcome.

U.S. auto makers were slow to notice that times were changing and consumers wanted smaller cars. They kept cranking out full-size sedans because that’s what they had always done. Meanwhile, the people at Toyota responded to what consumers were saying, and by changing a little here and a little there, they became the industry leader.

I’ve worked at some companies where I saw obvious opportunities for improvement, but no one wanted to hear it. I worked at one company where they actually asked for suggestions, and people would suggest things like “stop paying millions of dollars to fired executives,” but I don’t know if any of the suggestions were even considered.

Akemi:

That’s interesting. I thought Americans were more open to accept everyone’s opinions. Why do you think American management is so closed minded?

Hunter:

I don’t know if there’s any single answer. I’ve seen higher ups not understanding technical details, or not having respect for the employees, or just wanting to do things their way, or thinking that what worked in the past would always be the best option, or being so focused on tight deadlines that there was no time to rethink things. And sometimes you might convince your boss, but they don’t want to take the idea to their boss. It can be hard to get your ideas in front of the right people.

To be fair, a lot of people will adamantly demand changes without fully understanding the reasons for the current way. But I think instead of just saying “no,” management should explain why these suggestions might not be feasible and encourage further suggestions. That builds respect and cooperation instead of resentment.

Akemi:

I agree. I think Kaizen started in the post WWII collective spirit that Japan must catch up to compete against well-established “foreign” industries. All the major cities, including their factories and transportation systems, were burned down in the war, and it was clear we had to work hard.

Now that Japanese industries are well-established themselves, I think they face the same challenge you described, “We’ve always done it this way.” thinking . . . while Americans learn the Kaizen.

Living within their means

Hunter:

I’m not sure about the current statistics, but the average savings rate is very high in Japan and basically nothing in the U.S. The U.S. as a country and many American families are practically bankrupt, yet they keep wasting more and more money. The government can bail out the irresponsible spenders, but who will bail out the government when other countries decide to stop lending us money? The Japanese are among the highest savers in the world. Why can’t we save even a fraction of what they do?

Akemi:

I’d be cautious to compare two countries’ statistics. It is very possible we may not be comparing apples to apples. Having said this, I agree U.S. economy has serious problems, and by now, many Americans are aware of this.

Japanese love saving, to the point it can be a problem. They have issues enjoying life. I think our hope lies somewhere between the American and Japanese ways of living – in the big Pacific ocean :) – to enjoy life while being sensible to spending. Not all good things come with price tags, you know.

Hunter:

Americans have issues enjoying life too. Someone might put on a happy face, but beyond that and their big house and their fancy car, they’re feeling the great stress of keeping up with the Joneses. I agree that moderation is good here. If you can keep your wants reasonable, it’s not so hard to afford what you need while saving for a rainy day.


Akemi, I want to thank you for suggesting this joint writing project and taking the time to do it with me. I think it’s interesting to compare the perspectives of people from two very different backgrounds.

I also want to make sure my readers continue to Comparing America and Japan, Part 2 to read our discussion on Housing, Education, Freedom and Opportunities. Don’t miss it!

2007/2008 Human Development Index Rankings

July 6th, 2008

I’ve heard some people talking about how the U.S. was recently declared the “12th most livable country.” The top 20 are:

1. Iceland
2. Norway
3. Australia
4. Canada
5. Ireland
6. Sweden
7. Switzerland
8. Japan
9. Netherlands
10. France
11. Finland
12. United States
13. Spain
14. Denmark
15. Austria
16. United Kingdom
17. Belgium
18. Luxembourg
19. New Zealand
20. Italy

But what does this mean? This list is actually the most recent ranking of countries by the Human Development Index published by the United Nations Development Program. And that index is based on life expectancy, literacy, education attained, and GDP per capita.

If people are going to call these the “most livable countries,” I would think it was based on things like crime, health care, affordable housing, number of hours worked, etc. This index is an interesting metric, but I’m not going to be moving to Iceland just yet.

The Introverts Strike Back

July 3rd, 2008

Johnny Carson
Introvert Johnny Carson: He hosted The Tonight Show for 30 years.

Lately I’ve been reading a lot of posts that almost seem to describe introversion as a disease, and which purport to teach you how to be more extraverted to have a better life. It’s time we all got on the same page about what introversion is. Many people think it’s something like this:

introvert + social skills = extravert

This implies that extraverts are better than introverts, because the difference is simply that they have social skills in addition to everything that introverts have. In reality, it works like this:

introvert = someone who gets their energy from themselves
extravert = someone who gets their energy from others

This is the definition used by the Myers-Briggs Type Indicator, and neither type is better. Extraverts are certainly the majority with 70% of the world’s population, but the world needs all kinds of people.

Meryl Streep
Introvert Meryl Streep: 14 Academy Award nominations, more than any other actor or actress.

While it’s certainly true that poor socials skills are more likely to be seen in introverts, stereotyping introverts as social outcasts is no more accurate than stereotyping extraverts as dumb jocks. While introverts have their challenges (as all people do), they also have their strengths (as all people do), such as independence, focus, interest in concepts and ideas, and thinking before speaking.

Thomas Edison
Introvert Thomas Edison: He held 1,093 patents in the U.S. alone.

In fact, when you look at successful introverts, you see that in most cases they succeeded not in spite of their introversion, but because of it. I doubt Thomas Edison would have invented so much if he had preferred bar hopping to being alone with his thoughts.

Jerry Seinfeld
Introvert Jerry Seinfeld: He entertained millions with a show about nothing.

The Ascending Reticular Activating System

When I was in college in the mid-90s, in one psychology class we heard about a theory concerning the Ascending Reticular Activating System (ARAS). The theory claimed that the ARAS basically worked as a pipe in the brain stem, controlling the influx of information. If a person’s ARAS was wide open, they would get plenty of stimulation just from reading a book, and they’d become an introvert. If a person’s ARAS was relatively closed off and didn’t allow much through, they would need to seek out extra stimulation, and they’d become an extravert.

Tiger Woods
Introvert Tiger Woods: The world’s #1 golfer and the highest-paid athlete in 2007.

Whether this particular theory turned out to be true or not, I found that it worked well as a metaphor. As an extreme introvert, I find that I’m never bored to be alone, and I almost never need to seek out social situations. When meeting a large number of people, or being with people for too long, I experience sensory overload, and I feel suffocated.

Socrates
Introvert Socrates: “The unexamined life is not worth living.”

This is not to say that I never want to be with people, or that I’m never energized by conversations. As with anyone else, some of my best experiences have been with other people. I just don’t require much socialization to thrive, because I have too much fun by myself.

Warren Buffett
Introvert Warren Buffett: The richest person in the world.

“How to be more extraverted”

When I see a post about “how to be more extraverted,” I think it makes about as much sense as “how to be more left-handed” or “how to be more Chinese.” Introversion is a natural condition, not something that’s determined by our behavior. If you want to talk about how to improve your social skills, and suggest that people should introduce themselves to strangers or attend group functions, fine, but don’t think that’s going to make you an extravert. If hosting The Tonight Show for 30 years didn’t make Johnny Carson an extravert, I doubt some basic socialization will do it for you.

James Dean
Introvert James Dean: He played by nobody’s rules but his own.

Furthermore, if you’re an introvert, why would you want to be an extravert? Why would you want to switch from being energized by yourself to being energized by other people? Let me try to explain why introversion makes perfect sense to me. Now remember that I’m an extreme introvert, so I can’t speak for all my people.

- I don’t see the need for untargeted socialization. Just because someone is alive isn’t enough of a reason for me to want to spend time with them. A great example of someone I don’t want to spend time with is this guy I work with. He follows me around like a puppy that needs constant attention. He comes into my cube when I’m up against a deadline, bounces a rubber ball off my cubicle walls, plays with everything on my desk, and erases my whiteboard to write his own stuff. I feel like I’m babysitting a 5-year-old. Today he came in, picked up my scissors, and cut up a Post-it note that I had written a password on. I’m supposed to be energized by this numbnuts?

James Bond
Introvert James Bond: He could tell you, but then he’d have to kill you.

- I usually like to have lunch by myself. I spend my work day interacting with other people, so I think of lunch as a time to get away, relax, think, and strategize. When a coworker wants to have lunch with me, I have to wonder why they want me to spend my free time with them, seeing as how I’m already spending 40 hours a week with them. And I find it rude for someone to just declare that they’re going to have lunch with me twice a week, as one person did.

Darth Vader
Introvert Darth Vader: He finds your lack of faith in introversion disturbing.

- People need boundaries. In yet another coworker example, one day I met a new employee and found out that we live near each other. She then asked that since she couldn’t afford a car yet, would I mind driving her to and from work every day until further notice? Are you out of your mind? I just met you, I have no idea if I even like you, and you’re going to jump straight to the chauffeur stage? Are you sure you don’t want to move in with me, or make me a mix tape?

Gandhi
Introvert Mahatma Gandhi: He pioneered nonviolent resistance and led India to independence.

- People aren’t always a good match in every respect. I recently spent some time with a highly extraverted friend of mine, who had borrowed her friend’s Nintendo Wii. We had a great time playing Wii tennis together, but after she left, she was a little upset that I continued playing without her, and preferred to play against the computer. It’s nothing against her, but she wasn’t very good, and the computer automatically increased its difficulty every time you won. She enjoys playing with another human being even though she doesn’t like the game itself. But I enjoy playing the game against a worthy opponent, regardless of whether it happens to be a human.

Mister Rogers
Introvert Mister Fred Rogers: He received a Lifetime Achievement Award for Mister Rogers’ Neighborhood, the longest-running show on PBS.

- I don’t like mindless chitchat. Recently I was working on something and had reached a state of flow, when a friend called me and started going on and on about lawn furniture. I tried to be patient but eventually had to ask if that was the only reason they were calling. It was nothing against them, but I was eager to get back to what I was doing. (By the way, this is an area where extraverts can easily have poor social skills–talking but not listening.) I’m trying to train my extravert friends to say their reason for calling up front. If they need something, ask for it. If they want to chitchat, ask if it’s a good time. I sometimes enjoy chitchat, but it would have to be during a slow time, or with someone I haven’t seen in a long time.

Albert Einstein
Introvert Albert Einstein: In his own little world he learned much about ours, becoming Time magazine’s “Person of the Century” in 1999.

- I don’t like people asking how my day was. The reason is just because I’m already perfectly aware of how my day was, so talking about it doesn’t give me anything new. If you want to talk, let’s talk about something that’s fun for both of us.

Jack Bauer
Introvert Jack Bauer: If you think introverts are pushovers, you don’t know Jack.

- I don’t like being asked about my weekend plans. When someone asks “what are you doing this weekend,” I know that what they want is an answer that will impress an extravert. But I know they’ll find it boring that I’m going to watch a movie and work on my ebook, just like I’ll find it boring that they’re going to a bar. I’ve started saying that I’m going to spend the weekend on mafia-related work. It’s just easier that way.

Steven Spielberg
Introvert Steven Spielberg: Three-time Academy Award winner, and the highest grossing filmmaker of all time.

I’m not completely without social skills. I introduce myself to new people, I communicate with coworkers in person when everyone else is sending emails, I’m pretty good at listening and sensing the other person’s mood, I know how to tell jokes, I understand comic timing, etc. Would I like to improve my social skills to the level typical of a super extravert? Sure, and if there were a pill I could take that would boost my social skills without weakening my powers of introversion, I’d take it. But I’m not going to take too much time away from things I already enjoy and things I’m already good at, in order to make tiny improvements in doing things I enjoy less that I’ll never be that good at.

Martin Luther King, Jr.
Introvert Martin Luther King, Jr.: He had a dream.

I do think everyone should have some basic social skills. You’ll find it helpful, and it’s usually not too hard to develop some basic social competence. If you happen to suffer from shyness, you should check out 20 Ways to Attack Shyness by Tina Su and Amanda Linehan. But let’s not get confused here. Shyness is a problem, but introversion is not. You can be painfully shy, but you can’t be painfully introverted any more than you can be painfully left-handed.

The Incredible Hulk

Can an introvert change into an extravert?

According to Myers and Briggs, someone’s preference for introversion or extraversion doesn’t change. I’m open to the possibility that it can change, but it certainly doesn’t happen as often as some people claim.

One example I’ve often heard is Lou Ferrigno, best known for playing The Incredible Hulk on TV in the 70s and 80s. He claims that bodybuilding took him from introvert to extravert. Since I don’t know much about him I can only guess, but I think it’s very likely that either (1) bodybuilding helped him become more social and he simply confused this with being an extravert, or (2) he was always an extravert, but it was masked by the extreme shyness he developed as a result of losing 80% of his hearing at the age of 3.

When I read posts where people say they joined some group activities and now they’re an extravert, I think “No you’re not!” They might be more comfortable in social situations, they might have good public speaking skills, they might be fun at parties, but that doesn’t make them an extravert. It’s all about where their energy comes from. Someone might be energized from a conversation, but are they really energized by the other person, or are they energized by discussing their ideas? I find it hilarious when someone writes a post about how to be an extravert, and then doesn’t respond to comments. That’s a clear sign of both introversion and poor social skills!

I am an introvert, like my father before me. This is who I am, and I would never want to change it. Are you an introvert too? If so, be proud.